Helpdesk Associate
tools (e.g., Syncro, ConnectWise, Autotask, Intune) is a plus but not required-training will be provided Strong written...
tools (e.g., Syncro, ConnectWise, Autotask, Intune) is a plus but not required-training will be provided Strong written...
tools Cloud support – multiple device data syncing ConnectWise or other ticketing systems Word, Excel...
tools Cloud support – multiple device data syncing ConnectWise or other ticketing systems Word, Excel...
, Connectwise, Mobile device management, and Secure web gateway including any other current/future technology that may be considered...
, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred... IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech...
, ConnectWise, or similar ERP platforms). Outstanding ability to work both independently and within a team environment. Works well...
with Remedy BMC is highly relevant and transferable to ConnectWise PSA.) SLA Management, Reporting & Service Control Monitor... BMC, ConnectWise PSA or similar) Microsoft 365 and SharePoint SAP, Intellidispatch, RDC, Avaya (advantageous) Solid...
with Remedy BMC is highly relevant and transferable to ConnectWise PSA.) SLA Management, Reporting & Service Control Monitor... BMC, ConnectWise PSA or similar) Microsoft 365 and SharePoint SAP, Intellidispatch, RDC, Avaya (advantageous) Solid...
with a Managed Service provider and using the toolsets of an MSP, as listed below, are a major plus. Connectwise ITGlue Kaseya RMM...
appropriately Manage escalations and de-escalations with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya... desktop & server Networking fundamentals Hardware & software troubleshooting Experience with: ConnectWise, Kaseya...