point of contact for all IT-related matters at these locations, managing a ticketing board in ConnectWise and partnering... Monitor and update tickets in ConnectWise or other PSA systems Document resolutions, time spent, and follow-ups Escalate...
management platforms (ConnectWise experience preferred). Strong proficiency in Microsoft Office Suite, particularly Teams...
(i.e., Remedy, ServiceNow, Connectwise, Autotask, N-central, Kaseya, etc.) is required High degree of professionalism...
requests in a fast-paced environment. Comfort using CRM and quoting tools such as Salesforce, HubSpot, ConnectWise, or similar...
ConnectWise Remote Support Software Experience using CyberArk Workforce Password Management Software Experience troubleshooting...
(i.e., Remedy, ServiceNow, Connectwise, Autotask, N-central, Kaseya, etc.) is required High degree of professionalism...
sales Sales training Familiarity with ConnectWise, Salesforce, and HubSpot Job Benefits Medical insurance Vision...
support tools and remote desktop protocols Tools & Systems (Preferred): PSA/Ticketing systems (Autotask, ConnectWise...
such as ConnectWise PSA, RMM solutions, KB management, and their integrations. The Business Systems Engineer is expected to be comfortable... clients. Responsibilities Perform day-to-day management of ConnectWise PSA and other service management platforms...
, presentation, and consultative selling skills Experience working with CRM tools (e.g., HubSpot, ConnectWise, or similar) Self...