ConnectWise (PSA) Microsoft 365 Suite – Full Spectrum knowledge of platform and administrative tools SonicWall Management Tools...
) such as Kaseya, ticketing system such as Autotask or Connectwise. provided exceptional customer service and technical expertise...
support tools and remote desktop protocols Tools & Systems (Preferred): PSA/Ticketing systems (Autotask, ConnectWise...
. Familiarity with Microsoft 365 migrations, Azure projects, or common SMB IT infrastructure. Experience with ConnectWise Manage... with ConnectWise Manage or similar PSA platforms. PMP, CSM, or similar certifications....
with PSA/RMM tools (ConnectWise, HaloPSA, N-able, or similar) Strong customer-facing communication (phone/video...
;Use remote control software (Intune, ConnectWise, etc.) to troubleshoot and resolve end user technical issues;Resolve...
certifications strongly preferred. Security+ certification preferred. Experience with Cisco DUO and ConnectWise. Familiarity...
experience in an MSP environment, particularly utilizing the ConnectWise suite of products Exposure to/ability to support...
with Cisco DUO Experience with ConnectWise Experience with SonicWall Firewalls What you'll do as the Junior Implementation...
and scripting (PowerShell, Python) Experience with tools like ConnectWise, Visio, and network monitoring platforms EXPERIENCE...