with RMM tools such as ConnectWise & Ninja One. Familiarity with Meraki firewalls, switches, and wireless access points...
with monitoring platforms (ConnectWise, Avik, Huntress, etc.) Excellent written and verbal English communication Ability to work...
with ConnectWise,Automate or similar products is highly preferred Meets all assigned technical training goals. Compensation...
sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company... platforms (e.g., ConnectWise) Other relative duties as assigned Minimum Qualifications High school diploma or equivalent...
, email, and ticketing system (ConnectWise Manage), resolving issues within SLA targets Troubleshoot Across Environments: Diagnose..., and line-of-business applications Manage Tickets Effectively: Document all work thoroughly in ConnectWise, maintain...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, ConnectWise, NinjaOne...
. Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting...
, addressing complex problems through various communication channels, including telephone, email, WhatsApp, FaceTime, ConnectWise...
. Responsibilities: Maintain accurate inventory records and real-time data integrity within ConnectWise PSA or similar inventory... with ConnectWise PSA or similar ERP/inventory management systems strongly preferred. Familiarity with FedEx shipping systems and LTL...
, and administration of customer-facing quotes and proposals in ConnectWise CPQ. This role will work closely with Account Managers... presales role. The ideal candidate has direct experience using ConnectWise CPQ, strong attention to detail, and familiarity...