. Experience managing a remote team. Experience with GoTo contact center, ConnectWise Manage, ServiceNow, or Jira. Proficiency...
experience a plus. · Ability to lead, motivate, and direct a workgroup, and influence others to achieve results. · ConnectWise...
. Experience with RMM and PSA tools is a must (ConnectWise, LabTech, Kaseya, N-Able, or related software) Experience supporting...
project Maximizes ConnectWise to provide accurate record keeping, submitted on time and complete, including but not limited...
responsibilities from time to time, as needed. Enter all customer orders into ConnectWise or other application – an average of 350... entries/mo. Enter all purchase orders to vendors into ConnectWise and on the vendor website – an average of 200 entries/mo...
or knowledge with ConnectWise Automate, Manage and Control....
;equivalent experience acceptable Information Technology Infrastructure Library (ITIL) Foundation Experience with ConnectWise...
applications (e.g., ConnectWise, QuoteWerks). In-depth knowledge of technical management, system analysis, and computer hardware...
;Use remote control software (InTune, ConnectWise, etc.) to troubleshoot and resolve end user technical issues;Resolve technical...
and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature... in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift...