IT Field Technician
hardware assets such as desktops, laptops, printers, and spare parts. Entering trouble tickets into ConnectWise and escalating...
hardware assets such as desktops, laptops, printers, and spare parts. Entering trouble tickets into ConnectWise and escalating...
– KanTime, UKG, and ConnectWise. The ability to grasp mathematical concepts. The ability to communicate with all levels...
and Engineering. o Assigns project related tasks within ConnectWise in relation to project timelines. Project Information Review...
Active Directory, Azure, VMware, Hyper-V, Office 365 and Intune Experience with a ticketing system – ConnectWise PSA... a plus Experience with RMM – Automate & ConnectWise RMM A drive to help improve processes and workflows What We Do For You At Dart...
- ConnectWise, Microsoft Products, Project Management Tools. You can negotiate a vendor contract so well, they will be thanking...
the managed services team’s time and expenses sheets in ConnectWise Enter all work as activities, service tickets..., or project tickets into ConnectWise. Education/Experience/Certifications Bachelor’s Degree required 5+ years of hands...
, ConnectWise, Kayako, Remedy, etc.). Excellent problem-solving skills, enabling efficient issue resolution through the application...
to necessary resources. Ticket Type and Skill-Based Scheduling Utilize ConnectWise Manage to assess the type and complexity... capabilities. Proficiency in utilizing ConnectWise Manage or similar service management or dispatch software. Ability to thrive...
the managed services team’s time and expenses sheets in ConnectWise Enter all work as activities, service tickets..., or project tickets into ConnectWise. Education/Experience/Certifications Bachelor’s Degree required 5+ years of hands...
Stack: - RMM: Datto, Direct Cloud, ConnectWise. - Cybersecurity: Sophos (antivirus, protection). - Networking: Ariba...