Service Desk Analyst
support while troubleshooting software and hardware issues. Experience with ConnectWise Experience in network...
support while troubleshooting software and hardware issues. Experience with ConnectWise Experience in network...
in ConnectWise as they occur. Understand processes in ConnectWise by completing assigned training materials... and blueprints on the ConnectWise University. Work through project tickets and phases in ConnectWise as assigned by a Project...
. You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing...
tracking your time on a regular basis in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing After...
experience MSP experience Familiarity with ConnectWise PSA Responsibilities: Answering phone calls Client communication...
our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing After your initial introduction to the team...
ConnectWise as they occur. Maintain certifications required for position Qualifications: Interpersonal skills...
travel 20-30% of the time PREFERRED SKILLS/EXPERIENCE Proficient in ConnectWise Proficient in HubSpot CRM Managed IT...
for Previous experience deploying multi-faceted IT projects in a matrix environment Previous experience with ConnectWise, ITGlue...
using MS Office applications: Word, Excel, Outlook High attention to detail Previous experience with ConnectWise...