, and implementation schedules Track and report progress across multiple concurrent projects using tools such as ConnectWise Manage... in project and client management Experience using PSA, ticketing, and project management tools (e.g., ConnectWise, Autotask...
RMM/PSA tools (ConnectWise, NinjaOne, or AutoTask) to monitor and document service delivery. Implement automation..., or ConnectWise PSA for ticketing and project management, such as AutoTask or Zoho. Experience setting up firewalls and VPNs...
helpful (Server, Storage, VDI, AD, DNS) · ConnectWise, Ninja RMM and Auvik experience a plus · Extremely proficient...
qualifications: · A+ Technical Certification or equivalent experience required · Experience with ConnectWise suite of management...
, and support documentation. Service Desk Operations Resolve customer issues remotely using tools such as ConnectWise, Bomgar...
toolsets such as ConnectWise, NinjaOne, SkyKick, or similar platforms. Exposure to email security, backup tooling, SIEM...
and work within our ERP/ticketing system (ConnectWise) • Embrace all things Microsoft. Important Requirements: • Must reside... accounts, reset passwords, and manage permissions • Manage tickets via monitoring dashboards (ConnectWise, Automate) • Maintain...
a Director of Operations. Expert Tool Knowledge: Mastery of PSA and RMM platforms (e.g., ConnectWise, Autotask, NinjaOne...
Certified: Fundamentals Experience with ConnectWise Remote Support tools Familiarity with CyberArk Workforce Password...
software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client issues, performing root-cause analysis...