accurate ticket records using service management software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client.... Efficent in Connectwise and know and understands Datto RMM Experience supporting Microsoft environments, including Windows...
sales Sales training Familiarity with ConnectWise, Salesforce, and HubSpot Job Benefits Medical Insurance Dental...
Maintain accurate ticket records using service management software (e.g., ConnectWise Manage) Troubleshoot and resolve...
. Additional strengths include VMware, ConnectWise (or similar PSA), and hands-on security implementation experience...
. Own invoicing in ConnectWise across projects, product sales, billable hours, and monthly recurring revenue on weekly... is priced correctly. Set up new ConnectWise agreements and process additions and changes as they arise. Drive proactive...
in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing After your initial introduction to the team...
to customers. The role manages work through ConnectWise and other designated systems and ensures fulfillment-related tasks... systems such as ServiceNow, ConnectWise, Autotask, Jira, or similar platforms?...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, ConnectWise, NinjaOne...
Tasks and Responsibilities: Coordinate between MSP and ERP systems Manage MSP Service Board (ConnectWise) Manage...
.Support business platforms such as ConnectWise PSA, Microsoft Dynamics GP and Business Central, SmartConnect, SharePoint... testing or technical documentationHelpful, but not required: ConnectWise PSA, Microsoft Dynamics GP, Dynamics 365 Business...