Help Desk Engineer for MSP - Strong Tier 2 (Tampa Metro Area)
Helpdesk Support Engineer will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting...
Helpdesk Support Engineer will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting...
sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company... platforms (e.g., ConnectWise) Other relative duties as assigned Minimum Qualifications High school diploma or equivalent...
environment. Familiarity with CRM software and sales analytics tools, ConnectWise and HubSpot a plus. Willingness to travel...
Helpdesk Support Engineer will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting...
Helpdesk Support Engineer will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting...
certifications. Experience working with ConnectWise or similar PSA platforms and modern RMM tooling. Success Measures...
and XDR solutions (SentinelOne, TrendMicro) Hands-on experience with ticket systems and RMM tools (ConnectWise, Barracuda, N...
. Preferred Qualifications: At least 5-7 years of experience in technology sales Sales training Familiarity with ConnectWise...
., ConnectWise, ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical.... Preferred Experience: Experience with ConnectWise. Certifications such as CompTIA A+, Network+, or Microsoft Certified...
. Strong knowledge of CRM platforms such as Salesforce, HubSpot, ConnectWise, or similar systems. Demonstrated success...