Experience with ConnectWise family of products or similar service management system Familiarity with technology, specifically...
, etc.) and security best practices. Familiarity with ConnectWise, ITGlue, and RMM platforms (NinjaOne, Automate, etc.) Strong Microsoft...
brings experience in several RMM Platforms, including ConnectWise Automate and Kaseya VSA, along with extensive PSA, Backup...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
. Administrative Tasks: Enter time and expenses in ConnectWise, attend scheduled meetings, and complete training materials in a timely...
skills Experience in project management is a plus Experience with ConnectWise preferred Ability to work after hours...
. Advanced Support Ticket Resolution: Efficiently resolve and document complex support tickets using ConnectWise, maintaining... in supporting medical clients, EMR systems, and HIPAA compliance. Technical Proficiency: Experience with ConnectWise preferred...
(Preferred) Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus...
, and motivated Experience using CRM and sales intelligence tools (ConnectWise, Apollo, etc.) Perks Competitive base salary...