with ConnectWise PSA Strong grasp of ITIL processes (incident, request, change, problem) and SLA governance. Preferred...
with strategic priorities. Ensure work is tracked accurately through ConnectWise Manage, including clear notes, time entries..., network, and security domains. Experience with MSP toolsets, including Ninja RMM and ConnectWise Manage, and the ability...
Experience working with agencies to support campaigns and initiatives Experience with MarTech such as Salesforce, ConnectWise...
environments. Queue and Workflow Management Monitor and manage tickets assigned to the SA queue in ConnectWise Manage... across environments. Experience with ticketing systems (ConnectWise preferred). Preferred Certifications and Education CompTIA...
with ConnectWise Manage or similar ticketing systems RMM/remote management tool experience Experience supporting Apple products...
with ConnectWise Manage or similar ticketing systems RMM/remote management tool experience Experience supporting Apple products...
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA... at ConnectWise! Sales Engineer - General Summary: The Sales Engineer is responsible for assessing the potential application...
that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise... as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise by completing assigned...
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA... at ConnectWise! General Summary: The Modernization Manager is a key member of the ConnectWise post-sale organization responsible...
that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise... as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise by completing assigned...