/IP, VOIP, Firewalls, and Switches. Knowledge of ConnectWise and similar applications a plus ACCOUNTABILITIES The...
Familiarity with MSP operational tools, including PSA platforms (e.g., ConnectWise Manage, Autotask), RMM tools, and IT...
tools (ConnectWise, Datto, etc.) What We Offer Competitive salary, $60,000-$80,000 annually, depending on experience...
and responsibilities Responsible for entering time and expenses in ConnectWise as it occurs Understand processes in ConnectWise... by completing assigned training materials and blueprints on ConnectWise University All other duties as assigned Minimum...
environment using Autotask PSA and Datto RMM or ConnectWise. Schedule: Monday - Friday 8:00 AM - 5:00 PM EST Harrisburg... experience with the following MSP tools: Autotask PSA (ticketing, documentation, workflows) Datto RMM or ConnectWise...
preferred Experience working in a PSA system (e.g., Autotask, ConnectWise, or similar) Experience with procurement...
preferred Experience working in a PSA system (e.g., Autotask, ConnectWise, or similar) Experience with procurement...
tools Cloud support – multiple device data syncing ConnectWise or other ticketing systems Word, Excel...
or proper escalation Maintain accurate ticket records using service management software (e.g., ConnectWise Manage...
Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise Other duties... are a plus. Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. Strong communication skills...