Desktop Support Technician - Tier 1
Multi-factor Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise...
Multi-factor Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise...
, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets...
(e.g., ConnectWise, Autotask, or similar). Knowledge of cloud solutions (Azure, M365, backup systems...
technologies VMware environments Enterprise networking solutions ConnectWise or similar PSA tools Key Skills: Executive...
. Conducts cleanup of ConnectWise billing and projects. Performs collections on customer accounts. Completes monthly..., internet browsers, Quosal, ConnectWise and Microsoft Outlook. Proven track record managing a diverse technology group...
with the ability to thrive in a fast-paced environment Experience with ConnectWise and managed service providers (highly...
management as a leader of projects. Familiarity with ConnectWise, ServiceNow and Smartsheet....
Skills ITIL Certification Experience with tools such as ServiceNow, ConnectWise, or similar platforms Background...
(e.g., ConnectWise, Autotask, ServiceNow) and RMM solutions. Knowledge of cybersecurity best practices and compliance... responsibilities in a fast-paced environment. Preferred Experience: Experience with ConnectWise ITIL Foundation or higher...
/Office 365, Azure experience is a plus Knowledge of Managed Services ticketing systems, PSA tools, RMM tools (ConnectWise...