Account Manager
, Kaseya, ConnectWise, or similar) Microsoft 365 and cloud environments Cybersecurity solutions (MFA, EDR, backups...
, Kaseya, ConnectWise, or similar) Microsoft 365 and cloud environments Cybersecurity solutions (MFA, EDR, backups...
qualifications: · A+ Technical Certification or equivalent experience required · Experience with ConnectWise suite of management...
infrastructure. Experience with Jira Service Management, ServiceNow, ConnectWise, or comparable ITSM/PSA platforms...
: Experience working within a Managed Service Provider environment, particularly with ConnectWise or similar service-management...
with ConnectWise. ·Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900...
or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications...
: Experience working within a Managed Service Provider environment, particularly with ConnectWise or similar service-management...
invoicing in ConnectWise across projects, product sales, billable hours, and monthly recurring revenue on weekly and monthly... monthly cost changes. Set up new ConnectWise agreements and process additions and changes. Drive proactive AR follow-up...
ticketing system (e.g., ConnectWise, Autotask). Collaborate with Tier 3 and project teams for infrastructure upgrades...
SOP and job aids Assist in migration of billing management and data from ConnectWise to Business Central Verify...