Senior Manager, Systems, Network & MSP Service Desk Operations
infrastructure. Experience with Jira Service Management, ServiceNow, ConnectWise, or comparable ITSM/PSA platforms...
infrastructure. Experience with Jira Service Management, ServiceNow, ConnectWise, or comparable ITSM/PSA platforms...
: Experience in MSP, IT consulting, or professional services environments Familiarity with ConnectWise or similar PSA tools...
with ConnectWise or similar service-management platforms Financial services experience supporting hedge funds, private equity firms...
, Google, Okta, security, networking, or CMMC-related certifications. Experience working with ConnectWise or similar PSA...
and applications used in the organization and the industry: RMM Platform (Kaseya preferred) ConnectWise preferred Windows Server...
-on experience with ticket systems and RMM tools (ConnectWise, Barracuda, N-Able). Hands-on experience with the cloud VoIP solutions...
with a CRM (HubSpot, ConnectWise, Salesforce, or comparable) to manage pipeline and report on activity. Valid driver's license...
preferred: HubSpot-plus, ConnectWise CRM (pipeline management, activity tracking). Microsoft 365 – Outlook, Teams, Word, Excel... (HubSpot, ConnectWise, Salesforce, or comparable) to manage pipeline and report on activity. Licensing Requirements * driver...
, SQL, Google Workspace, RMM tools, ConnectWise, Pre & Post sales experience In addition to the above qualifications...
) MCP, MCSE, CompTIA Sec+, A+, Net+ Platforms/Software: MacOS, SQL, Google Workspace, RMM tools, ConnectWise, Pre & Post...