hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns...
frequently between client sites Nice to Have Experience with RMM and PSA tools (ConnectWise, Autotask, etc.) Exposure...
toolsets such as ConnectWise, NinjaOne, SkyKick, or similar platforms. Exposure to email security, backup tooling, SIEM...
software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client issues, performing root-cause analysis...
software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client issues, performing root-cause analysis...
) are a plus. ConnectWise experience is a plus....
, troubleshooting steps and client interactions in the ConnectWise ticketing system. Skills/Must have: Proven experience...
the ConnectWise toolset. Why This Role is Exciting: Every day is different — new sites, new challenges, and new...
, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets...
-control measures. Oversee procurement workflows within ConnectWise Manage. Monitor hardware, software, and subscription..., or IT services environment strongly preferred. Strong vendor management skills. Hands-on experience with ConnectWise...