;Use remote control software (Intune, ConnectWise, etc.) to troubleshoot and resolve end user technical issues;Resolve...
, and milestones in our collaboration tools such as ConnectWise and Microsoft Teams. Assign tasks, track progress, and hold... negotiations and approvals. Proficiency with Microsoft Office and collaboration tools (for example, Microsoft Teams, ConnectWise...
preferred ConnectWise experience preferred Experience supporting medical clients, EMR, and HIPAA understanding preferred...
preferred ConnectWise experience preferred Experience supporting medical clients, EMR, and HIPAA understanding preferred...
. Proficiency in Microsoft Office Suite;experience with PSA tools (ConnectWise, Autotask, HaloPSA) preferred. Salary & Benefits...
. Advanced Support Ticket Resolution: Efficiently resolve and document complex support tickets using ConnectWise, maintaining... in supporting medical clients, EMR systems, and HIPAA compliance. Technical Proficiency: Experience with ConnectWise preferred...
. Advanced Support Ticket Resolution: Efficiently resolve and document complex support tickets using ConnectWise, maintaining... in supporting medical clients, EMR systems, and HIPAA compliance. Technical Proficiency: Experience with ConnectWise preferred...
, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred... IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech...
, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Interpersonal skills...
environments Handle ticket queues in our PSA (we use ConnectWise, but we'll train you if you haven't used it) Deploy...