, and Domain Controllers Support/use of ConnectWise Manage and ScreenConnect Experience in data and platform migrations...
experience in an MSP environment, particularly utilizing the ConnectWise suite of products Exposure to/ability to support...
that are needed Provide end user training if needed Provide system final documentation to Project Lead and document to LATG ConnectWise...
is a plus) Remote desktop services Network Printers and Scanners. Cable management Backup solutions ConnectWise and IT Glue...
of support processes. Key Responsibilities: Service Process Management: Use knowledge from the ConnectWise PSA Service... as billable time entries in ConnectWise by team members. Develop and implement effective strategies to ensure daily productivity...
ConnectWise and IT Glue knowledge is a plus MS Intune/Mobile Device Management Video conferencing and audio/video equipment...
Independently tracks and completes tasks and follows up on open items via ConnectWise Responds proactively to requests...
management and monitoring systems such as NinjaRMM, Kaseya, Connectwise, Datto AEM, etc. Experience working with Microsoft...
for Project management skills; any certifications in this area are a plus Experience with ConnectWise, HubSpot, ZoomInfo...
productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja.... Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level...