within ConnectWise in relation to project timelines. · Project Information Review: Reviews all information with key personnel...
. Experienced with ConnectWise suite? That’s a plus!...
issues that cannot be completed within agreed service levels Responsible for entering time and expenses in ConnectWise... as they occur Work through a daily schedule in ConnectWise that has been established through the dispatch process Enter all work...
and Engineering. o Assigns project related tasks within ConnectWise in relation to project timelines. Project Information Review...
such as ConnectWise, CEOJuice, and FMAudit Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator, PMP...
of ticketing systems (e.g., SpiceWorks, ConnectWise, Autotask). We are an equal opportunity employer and prohibit discrimination...
and vendor relationships. Use quoting/configuration tools (ConnectWise CPQ, distributor portals) to deliver accurate... security stacks, datacenter buildouts. Tools You’ll Use ConnectWise Manage (PSA), ConnectWise CPQ (Proposals) ITGlue...
, actions taken, communications, and resolutions within ConnectWise. Provide Support: Offer timely and helpful support related...
· Familiarity with backup platforms such as Veeam or Datto · Knowledge of PSA/RMM systems (ConnectWise, N-able, Autotask...
troubleshooting network-related user issues. Experience with a PSA and RMM (ConnectWise, Halo, N-able, or similar) for ticketing...