of server and network monitoring tools (SCOM, ConnectWise, SolarWinds Orion, Liongard) Strong written and oral communication... Active Directory, GPO, DNS, and other core windows services Familiar with ticketing tools (currently using ConnectWise...
such as: ConnectWise Manage NinjaOne (RMM) CloudRadial Quoter Relevant certifications (Microsoft, CompTIA, Cisco, etc.) Career...
) such as Kaseya, ticketing system such as Autotask or Connectwise. provided exceptional customer service and technical expertise...
, ConnectWise, etc.) Basic PowerShell scripting (for automation and reporting) Familiarity with healthcare IT standards (HIPAA...
, accounts, and contacts in the ConnectWise CRM database. Verify accurate information is present for accounts, including... architects, designers, general contractors, and clients. Maintain opportunities & project progress within ConnectWise...
and sound judgment. Experience with ConnectWise or similar ticketing system preferred. We may use artificial intelligence...
continuity of A/V field teams by providing the necessary technical leadership. Understand processes in ConnectWise Manage... by completing assigned training materials and blueprints on the ConnectWise University Validate all time and expenses through...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
, ConnectWise, or similar sales/CRM tools Working conditions Work regular business office hours Mon-Fri 8:30am-5:30pm, but may...