Senior Help Desk Manager / Hybrid / Dallas
% ConnectWise / Ticketing Systems 20% Windows OS Troubleshooting 15% ITSM & Config Management 15% KPI Tracking & Performance...
% ConnectWise / Ticketing Systems 20% Windows OS Troubleshooting 15% ITSM & Config Management 15% KPI Tracking & Performance...
in Linux systems administration. Experience with Teams Room Configuration. Familiarity with ConnectWise PSA, ScreenConnect...
systems (ConnectWise, Kaseya, N-able) Experience performing server migrations or cloud-to-cloud migrations Exposure...
., ConnectWise, ServiceNow, Autotask) Microsoft Entra ID/Azure, Intune, Autopilot, on-premises Active Directory Windows Server...
tools (e.g., ConnectWise, Autotask, ServiceNow) · Excellent communication, customer service, and organizational skills...
management, Server upgrades, MS Exchange support O365, Azure, VMware, SQL, DNS, DHCP, etc. ConnectWise RMM, PSA, CPQ...
management, Server upgrades, MS Exchange support O365, Azure, VMware, SQL, DNS, DHCP, etc. ConnectWise RMM, PSA, CPQ...
is a plus. Business-to-client experience required, smart home integration sales preferred. ConnectWise experience...
Experience with ConnectWise family of products or similar service management system Familiarity with technology, specifically...