, ConnectWise and greater giving software a plus. Technical Skills Strong knowledge of network administration, cloud...
, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred... IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech...
, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Interpersonal skills...
skills Experience in project management is a plus Experience with ConnectWise preferred Ability to work after hours...
, actions taken, communications, and resolutions within ConnectWise. Provide Support: Offer timely and helpful support related...
up new user accounts, reset passwords, and manage permissions • Manage and monitor tickets through ConnectWise... • Backup technologies Preferred Experience: • Microsoft Intune, AutoPilot, and Entra deployment & troubleshooting • ConnectWise...
Systems (ConnectWise preferred) Anti-Virus and Malware software Microsoft Office through 2016 and 365 Windows 11...
service tickets. System documentation maintenance and review in ConnectWise & IT Glue. Communication with customers... ticket to resolution. Responsible for entering all time and expenses in ConnectWise as they occur. Enter all work...
and work within our ERP/ticketing system (ConnectWise) • Embrace all things Microsoft. Important Requirements: • Must reside... accounts, reset passwords, and manage permissions • Manage tickets via monitoring dashboards (ConnectWise, Automate) • Maintain...
that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise... as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise by completing assigned...