and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature... ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift...
experience preferred Experience with a PSA (ConnectWise suite) preferred Physical requirements: ability to lift, carry, or move...
: Strong troubleshooting skills but a, specifically ConnectWise Automation using CWRMM and PSA. Focus on the details and intelligent design.... Experience with ConnectWise Asio platform which includes Manage and RMM is a plus. Experience with on-prem, cloud and hybrid...
experience MSP experience Familiarity with ConnectWise PSA Responsibilities: Answering phone calls Client communication...
hardware assets such as desktops, laptops, printers, and spare parts. Entering trouble tickets into ConnectWise and escalating...
hardware assets such as desktops, laptops, printers, and spare parts. Entering trouble tickets into ConnectWise and escalating...
Experience working with an IT managed services provider or IT consulting firm strongly preferred Experience with ConnectWise...
. Knowledge of remote connectivity tools such as RDP, ConnectWise Control, Datto RMM Good understanding of computer hardware...
connectivity designs, wired and wireless connectivity Experience with MSP tools such as ConnectWise PSA and RMM tools...
and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature... ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift...