on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, NinjaOne, ConnectWise...
on nights and weekends to perform off-hour maintenance and projects Enter all work as service tickets into ConnectWise... in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) Mac, ConnectWise, NinjaOne...
ConnectWise while partnering with In-Telecom remote support and engineering teams when additional expertise or escalation... platforms (Azure) preferred. Experience with tools such as ConnectWise, RMM platforms, endpoint security, and backup solutions...
platforms like ConnectWise and Lifecycle Insights (or similar tools) for account management, reporting, and lifecycle planning...
preferred. Experience with ConnectWise Manage, ConnectWise RMM, Microsoft Intune, Azure, Meraki, Fortinet, SentinelOne, Auvik...
, and administration of customer-facing quotes and proposals in ConnectWise CPQ. This role will work closely with Account Managers... presales role. The ideal candidate has direct experience using ConnectWise CPQ, strong attention to detail, and familiarity...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
Qualifications (Optional) Experience with ConnectWise Experience with Agile methodologies and IT service management frameworks...
and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature... in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift...
environments Familiarity with PSA/RMM platforms (Halo PSA, ConnectWise, Datto, or similar) CRM proficiency (HubSpot, Salesforce...