that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise... as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise by completing assigned...
Experience with ticketing systems such as ConnectWise or Autotask Client-Facing Skills Strong verbal communication...
and expenses in ConnectWise as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise... by completing assigned training materials on the ConnectWise University. Who You Are: You have 3-5 years of solid experience...
, coordination, or customer service roles (IT industry preferred). Familiarity with service ticketing systems (like ConnectWise...
) tools such as ConnectWise, Autotask, Datto RMM, or NinjaRMM. Why Join FuntoNetwork? Technical Leadership: Be recognized...
tools is required. Proficiency with PSA tools like ConnectWise Manage is a plus. Financial Acumen: Proven ability to create...
and Engineering. o Assigns project related tasks within ConnectWise in relation to project timelines. Project Information Review...
support tools and remote desktop protocols Tools & Systems (Preferred): PSA/Ticketing systems (Autotask, ConnectWise...
certifications Linux + Mac Experience Familiarity using ConnectWise PSA Physical Demands: Reasonable accommodations can be made...
and basic Linux server support Troubleshoot and upgrade Microsoft SQL databases Manage IT ticketing system (ConnectWise... (Not Required, but a Plus!) Hands-on experience with ConnectWise or similar IT ticketing systems Experience in an MSP (Managed Services Provider) or IT...