and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature... ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift...
to necessary resources. Ticket Type and Skill-Based Scheduling Utilize ConnectWise Manage to assess the type and complexity... capabilities. Proficiency in utilizing ConnectWise Manage or similar service management or dispatch software. Ability to thrive...
and accounting applications, including ACT!, Autotask, ConnectWise Manage, GoldMine, HubSpot, Kaseya BMS, MS Dynamics CRM, Outlook...
schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets... into ConnectWise Knowledge, Skills, and/or Abilities Required To perform this job successfully, an individual must be able...
schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets... into ConnectWise Knowledge, Skills, and/or Abilities Required To perform this job successfully, an individual must be able...
and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature... ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift...
with diagnosing and resolving basic technical issues. Qualifications: ConnectWise experience is a plus Strong writing skills...
such as G-Suite products, Google Chrome, Safari, Internet Explorer, and Connectwise, or some other screen sharing platform...
, Bare Metal Restores, Backup methods LabTech or similar RMM experience ConnectWise experience or similar PSA experience...
, ConnectWise, Kayako, Remedy, etc.). Excellent problem-solving skills, enabling efficient issue resolution through the application...