and basic Linux server support Troubleshoot and upgrade Microsoft SQL databases Manage IT ticketing system (ConnectWise... (Not Required, but a Plus!) Hands-on experience with ConnectWise or similar IT ticketing systems Experience in an MSP (Managed Services Provider) or IT...
, responding accordingly through service tickets. Maintain and review system documentation in ConnectWise, ensuring accurate... performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals...
management Experience with RMM/PSA tools (NinjaOne, Autotask, ConnectWise, Datto, etc.) This is not a trainee role. Prior...
). Use remote access software, such as ConnectWise, ManageEngine. Monitor and update the enterprise software approvals list...
documentation in ConnectWise, ensuring procedures are current and effective. Communicate effectively with customers, keeping them... ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet...
qualifications: · A+ Technical Certification or equivalent experience required · Experience with ConnectWise suite of management...
(Preferred) Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus...
, or ConnectWise) for logging and tracking issues. Excellent verbal and written communication skills, with the ability to explain...
, or ConnectWise) for logging and tracking issues. Excellent verbal and written communication skills, with the ability to explain...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...