System Engineer
attention to detail Excellent troubleshooting and problem-solving skills Experience with ConnectWise Manage and ConnectWise...
attention to detail Excellent troubleshooting and problem-solving skills Experience with ConnectWise Manage and ConnectWise...
would be ideal Have exposure to MSP tools: ConnectWise, Kaseya, Datto, backup and security products Ability to present ideas in... around! Our team has experience in several RMM Platforms, including ConnectWise Automate and Kaseya VSA, as well as extensive PSA...
and Azure Fundamentals Certifications a plus. Experience with ConnectWise Sell or comparable quoting system a plus. Experience...
Troubleshooting Powershell Preferred: MSP Experience SonicWall Ubiquiti Equipment Connectwise Ticketing Screenconnect Solar... Winds Backup Connectwise Automate This position is full-time on site in Great Neck, NY...
users. Hands-on experience with firewalls, VPNs, and RMM tools. Familiarity with ticketing systems like ConnectWise...
and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature... ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift...
Resolution: Efficiently resolve and document complex support tickets using ConnectWise, maintaining a customer-focused approach... systems, and HIPAA compliance. Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting...
Management: Resolve and document support tickets efficiently using ConnectWise, handling support requests via calls, chat.... Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting medical software and equipment...
management and monitoring systems such as NinjaRMM, Kaseya, Connectwise, Datto AEM, etc. Experience working with Microsoft...
& Automation product portfolio to collaborate with our partners (such as Arctic Wolf, Datto, Intermedia, Connectwise, DocuWare...