management platforms (ConnectWise experience preferred). Strong proficiency in Microsoft Office Suite, particularly Teams...
support tools and remote desktop protocols Tools & Systems (Preferred): PSA/Ticketing systems (Autotask, ConnectWise...
point of contact for all IT-related matters at these locations, managing a ticketing board in ConnectWise and partnering... Monitor and update tickets in ConnectWise or other PSA systems Document resolutions, time spent, and follow-ups Escalate...
, presentation, and consultative selling skills Experience working with CRM tools (e.g., HubSpot, ConnectWise, or similar) Self...
such as ConnectWise PSA, RMM solutions, KB management, and their integrations. The Business Systems Engineer is expected to be comfortable... clients. Responsibilities Perform day-to-day management of ConnectWise PSA and other service management platforms...
ownership after handoff Education & Experience Minimum Requirements 2+ years administering ConnectWise Manage... chains Desired Experience ConnectWise Sell experience Microsoft PL-900 (Power Platform Fundamentals) certification...
platforms such as ConnectWise, Autotask, or NinjaOne What Success Looks Like You take ownership. You communicate...
within ConnectWise and IT Glue. Enhance customer satisfaction through high‑quality service and support. Ensure compliance.... Prior experience with ConnectWise is a plus. Experience with: Windows Server (2012+) / Active Directory Windows 10...
. Responsibilities: Maintain accurate inventory records and real-time data integrity within ConnectWise PSA or similar inventory... with ConnectWise PSA or similar ERP/inventory management systems strongly preferred. Familiarity with FedEx shipping systems and LTL...
Resource Scheduling Customer Escalations Project Forecast Accuracy Tools ConnectWise PSA Microsoft 365 IT...