Technical Services Consultant / IT Consultant
in Linux systems administration. Experience with Teams Room Configuration. Familiarity with ConnectWise PSA, ScreenConnect...
in Linux systems administration. Experience with Teams Room Configuration. Familiarity with ConnectWise PSA, ScreenConnect...
Technology related field is preferred Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Ability...
, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets...
, or common SMB IT infrastructure preferred. Experience with ConnectWise Manage or similar PSA platforms preferred. PMP, CSM...
Experience with ticketing systems such as ConnectWise or Autotask Client-Facing Skills Strong verbal communication...
experience desired, not required. Familiar with Enterprise IT best practices preferred. Experience with ConnectWise...
., ConnectWise, Datto, Atera) Experience with Azure, Intune, or MDM solutions CompTIA A+/Network+ or Microsoft certifications...
etc. Troubleshoot and resolve network-related issues, escalating as appropriate Perform duties using Help Desk system (ConnectWise... Effectively use ConnectWise line of business apps to track, manage and resolve client support requests Efficiently review...
& Microsoft 365 Microsoft Entra ID (Azure AD) Remote monitoring & management tools (e.g., NinjaOne, ConnectWise Automate, Kaseya...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...