). Familiarity with ITSM platforms such as Autotask, ServiceNow, or ConnectWise. Soft Skills: Highly detail-oriented...
Multi-factor Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise...
service tickets. System documentation maintenance and review in ConnectWise & IT Glue. Communication with customers... ticket to resolution. Responsible for entering all time and expenses in ConnectWise as they occur. Enter all work...
Based Certifications, Cisco CCNA/CCNP, VMware VCP, ITIL, etc. Experience with ConnectWise (Manage, Automate, Control), SCCM...
Bachelor’s degree in Information Technology or related field (preferred) Experience with ConnectWise solutions or similar PSA...
certifications Linux + Mac Experience Familiarity using ConnectWise PSA Physical Demands: Reasonable accommodations can be made...
Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto...
- Corporate Antivirus Support, VPN Connectivity Support Knowledge and experience using a ticketing system such as ConnectWise... and Recovery Support and Knowledge and experience with using a remote monitoring tool such as ConnectWise Automate...
and CRM, preferably ConnectWise and/or Salesforce. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook...
Antivirus Support, VPN Connectivity Support Knowledge and experience using a ticketing system such as ConnectWise Manage... and Recovery Support and Knowledge and experience with using a remote monitoring tool such as ConnectWise Automate...