sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company... platforms (e.g., ConnectWise) Other relative duties as assigned Minimum Qualifications High school diploma or equivalent...
and experience working with API endpoints such as MS Graph. Ability to navigate and utilize a ticketing system (such as ConnectWise...
Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications Certifications such as Security...
. PREFERRED SKILLS: Experience with LogicMonitor, NinjaOne, ConnectWise PSA, IT Glue, or similar platforms. Experience...
of commitments in ConnectWise. Service awareness of customers' key IT services for which support is being provided. Interact...
on a regular basis in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing After your initial...
with LogicMonitor, NinjaOne, ConnectWise PSA, IT Glue, or similar platforms. Experience with Azure Monitor, Log Analytics, Azure Backup...
and deliverables using ConnectWise Manage. Ticket Management: Update ticket statuses with clear, concise notes to ensure seamless...
) or recurring revenue environment Proven success in IT planning and budgeting Proficiency with ConnectWise, SonicWALL, Ubiquiti...
and Entra ID administration beyond user management Comfortable in a PSA/RMM-driven service model. We run the ConnectWise suite...