. Experience using RMM and ticketing/PSA tools (e.g., ConnectWise, Datto, Kaseya, NinjaOne, Autotask, HaloPSA). Strong customer...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
such as HaloPSA/HaloITSM, ServiceNow, N-Able, ManageEngine, Freshdesk, Ivanti Heat, ConnectWise PSA, SysAid or Team Dynamix... and Naverisk;Familiarity with remote support tools such as Ninja Remote, ConnectWise Control/Screenconnect, Bomgar, Splashtop...
across the organization. Core Tools & Systems: ConnectWise, Microsoft 365, IT Glue, HiBob and other internal systems... tools (ConnectWise, Microsoft 365, IT Glue, HiBob). Ability to deliver training in technical environment. Proven...
across the organization. Core Tools & Systems: ConnectWise, Microsoft 365, IT Glue, HiBob and other internal systems... tools (ConnectWise, Microsoft 365, IT Glue, HiBob). Ability to deliver training in technical environment. Proven...
-RP, or similar) Experience with ticketing and PSA systems (Autotask, ConnectWise, Jira) Experience working in an MSP...
, ManageEngine, Freshdesk, Ivanti Heat, ConnectWise PSA, SysAid and Team Dynamix;Familiarity with Remote Monitoring and Management... tools such as Ninja Remote, ConnectWise Control/Screenconnect, Bomgar, Splashtop, DameWare and TeamViewer;Knowledge...
Daily use of RMM and PSA platforms (ConnectWise, NinjaOne, Autotask, etc.) Create and maintain PowerShell scripts...
Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue Azure and AWS Hyper-V and VMware Cisco, Meraki...
(ConnectWise preferred) Assist with user onboarding/offboarding (accounts, permissions, hardware setup) Follow SLAs... Reliable transportation and willingness to travel locally (mileage reimbursed) Experience with ConnectWise, IT Glue...