(ConnectWise) Coordinate technician schedules and ensure timely follow-ups with clients Keep clients informed on service status...;experience with ticketing or CRM systems is helpful (ConnectWise experience is a plus) A proactive, team-oriented attitude...
such as ConnectWise, NinjaOne, SkyKick, or similar platforms. Security and Ecosystem Exposure Experience with email security, backup...
solutions using ConnectWise Automate and Backstage What You Bring 2 to 4 years in IT infrastructure support 2+ years... management Experience with tools including Sophos, ConnectWise, Veeam, and Unifi Security+ (or equivalent) Microsoft...
, Extron, Shure) SD-WAN platforms (Meraki, VeloCloud) ServiceNow, ConnectWise, or similar ITSM tools Additional...
protocols, hardware, and troubleshooting techniques Experience with the following is a plus but not required: Connectwise Suite...
process. Skills: Experience with ConnectWise ITSM platform Incident, request, problem, change and major incident...
process. Skills: Experience with ConnectWise ITSM platform Incident, request, problem, change and major incident...
, analytical and thorough is a must Proficient in Salesforce and Connectwise/ServiceNow, helpful. Hybrid (3 days in the office...
process. Skills: Experience with ConnectWise ITSM platform Incident, request, problem, change and major incident...
process. Skills: Experience with ConnectWise ITSM platform Incident, request, problem, change and major incident...