from our ConnectWise PSA system Ensure billing details are correct — taxes, rates, POs, discounts, agreements Post and apply payments... promptly Maintain clean, error-free sync between ConnectWise and QuickBooks Online Keep AR records audit-ready and organized...
Antivirus Support, VPN Connectivity Support Knowledge and experience using a ticketing system such as ConnectWise Manage... and Recovery Support and Knowledge and experience with using a remote monitoring tool such as ConnectWise Automate...
Antivirus Support, VPN Connectivity Support Knowledge and experience using a ticketing system such as ConnectWise Manage... and Recovery Support and Knowledge and experience with using a remote monitoring tool such as ConnectWise Automate...
systems. · Experience with LabTech/ConnectWise Automate or similar remote management tools (strong plus). · 4+ years...
and CRM, preferably ConnectWise and/or Salesforce. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook...
in Linux systems administration. Experience with Teams Room Configuration. Familiarity with ConnectWise PSA, ScreenConnect...
Technology related field is preferred Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Ability...
, software, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets...
, or common SMB IT infrastructure preferred. Experience with ConnectWise Manage or similar PSA platforms preferred. PMP, CSM...
Experience with ticketing systems such as ConnectWise or Autotask Client-Facing Skills Strong verbal communication...