/NMS tools (PRTG, Zabbix, ConnectWise, LogicMonitor, etc.) Experience handling ticket workflows and escalations in tools...
with the ConnectWise suite of products Advanced experience with Microsoft Azure Experience supporting Citrix XenApp...
Tech Support & Systems Experience Microsoft Teams, Microsoft 365 Repairshopr / Syncro Keeper Password Manager ConnectWise...
in ConnectWise as they occur. Maintain certifications required for position Qualifications: Interpersonal skills...
in ConnectWise across projects, product sales, billable hours, and MRR, on weekly and monthly cadences as required. Ownership... up new ConnectWise agreements and process additions and changes as they arise. Collections: Drive proactive AR follow-up...