Customer Retention Program Director
, Tableau, etc.) Strong Excel/SQL/data manipulation skills Experience with CRM and CSM platforms (Salesforce, Gainsight...
, Tableau, etc.) Strong Excel/SQL/data manipulation skills Experience with CRM and CSM platforms (Salesforce, Gainsight...
to prioritise effectively. Nice to have: Experience with CS platforms such as Gainsight or ChurnZero. Advanced Excel skills...
and leverage Customer Success tools (e.g., Gainsight, Vitally) Identify and qualify expansion opportunities resulting in elevated...
, Gainsight, etc). Ability to interpret healthcare data and use it to inform product strategy. Experience working with legal...
relationship management tools and case management solutions (Gainsight/Salesforce) (preferred) Collaborative team mentality...
where little exists Preferred Qualifications Experience with Customer Success platforms (Gainsight, ChurnZero, or similar...
, integrating and optimizing workflows across platforms such as Rudderstack, Salesforce, Gainsight, Avaamo, and Staircase... to enable user segmentation and curated experiences from CDP to Gainsight PX. Strong analytical, problem-solving, and process...
to ambiguity Nice To Have Experience with a Customer Success Platform (Gainsight, ChurnZero, Catalyst, or similar...
platforms such as Gainsight, Totango, ChurnZero, or similar tools. You Are Accountable. You own your book of business...
Success systems, including Gainsight, Salesforce, and PS project management platforms, and serve as the CX Services voice... SaaS environment Fluency with Customer Success and Professional Services systems including Gainsight, Salesforce, and PS...