Customer Success Director
delivery quality. Travel up to 30% for customer on-site needs. Monitor account health and success metrics in Gainsight...
delivery quality. Travel up to 30% for customer on-site needs. Monitor account health and success metrics in Gainsight...
that drove measurable retention or expansion outcomes Experience with Customer Success platforms (Gainsight, Vitally, ChurnZero...
customer journeys and utilizing CS platforms (e.g., Gainsight, Totango, ChurnZero) to drive scale. Data-Driven: Ability...
experience (Salesforce, Gainsight, Tableau…) a plus. Solid interpersonal skills and experience building strong internal...
across a book of business Proficient with CRM and CSM platforms (e.g., HubSpot, Salesforce, Gainsight, ChurnZero) Familiar...
-facing interfaces for AI tools Familiarity with GTM platforms like Salesforce, HubSpot, Outreach, Gainsight, or similar CRM...
visibility, strengthens system utilization (CRM, Gainsight, Jira), and scales how knowledge and guidance are delivered across the...
expertise in either Microsoft Dynamics or Gainsight, as well as experience defining capability roadmaps and business...-To-Market Business function at a SaaS company Deep expertise with either Microsoft Dynamics CRM or Gainsight is required Broad...
Gainsight or other Customer Success Platforms to monitor customer health and track customer goals. Experience selling...
. Experience with Customer Success software and CRM tools (e.g., Salesforce, Gainsight) is a plus. Compensation & Benefits The...