preferred. Experience with support tools and platforms such as Salesforce, Jira, Zendesk, or similar. Proven ability to lead...
in hybrid cloud/on-prem environments. Experience using issue tracking systems (e.g., Jira, ServiceNow, Zendesk) and managing...
, Zendesk, ensuring timely and effective support delivery. Communications are primarily conducted via email, leveraging Zendesk...., Zendesk) Confidence in public speaking and presenting updates during HR meetings or calls. Exceptional customer service...
services as directed and ensure they are properly documented in Zendesk in a timely manner 10. Participates in court hearings...
Suite- Strong Excel skills Zendesk or comparable ticketing system experience Environmental Factors/Physical Demands...
troubleshooting tools (e.g., Wireshark, FFmpeg, debugging IDEs) and ticketing/CRM systems (e.g., Zendesk, Salesforce). Excellent...
such as Zendesk, Freshdesk, or HubSpot. Operate e-commerce backends (e.g., Shopify, BigCommerce, WooCommerce). Navigate ERP or WMS...
a ticketing system (e.g., ServiceNow, Zendesk, or similar). Monitor and support manufacturing-related systems and equipment...
. Proficiency with HRIS, case/service management, and analytics tools (e.g., Workday or PeopleSoft;ServiceNow or Zendesk;Excel...
monitoring tools (e.g., HubSpot, Zendesk, Salesforce) and spreadsheets (Google Sheets) to track progress. Maintain training..., Zendesk, Salesforce, Google Sheets). Background in high-volume customer service environments (inbound, outbound, or blended...