Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful selling to Enterprise... experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power...
environment Strong attention to detail and accuracy Comfortable using online software;Microsoft Office, MS Teams, ZenDesk...
-Suite, Slack, Zoom, Jira Discovery (roadmap), Confluence, Forethought, Zendesk. Near Term Performance Objective for the... things: Work on Zendesk tickets and resolve issues with superior customer satisfaction Address customer inquiries via...
for customer inquiries via Zendesk (& Zoom calls as needed) ensuring timely and high-quality resolution Diagnose, troubleshoot... Support & Troubleshooting Tools: Zendesk, Jira, Salesforce, API debugging tools, Browser Dev Tools. B2B SaaS Product...
: Hands-on experience with modern service and insurance platforms. Google: Gemini AI CRM/Service: Zendesk Data/BI...
with LMS, QA, and KB tools (e.g. Klaus, Zendesk Knowledge) Excellent facilitation, coaching, and communication skills Fluent...
E, NACHA & Visa Core rules and regulations Experience with Zendesk and Retool Experience in high-growth startups Benefits...
product roadmaps Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.) Build...
communications via Zendesk, partner with engineering and our technical project management team to resolve complex tickets and track... point of contact throughout the customer lifecycle Manage and triage the Zendesk support queue, coordinating across teams...
E, NACHA & Visa Core rules and regulations Experience with Zendesk and Retool Experience in high-growth startups Benefits...