and product feedback loops Operational Responsibilities Manage tickets in Zendesk, prioritizing based on severity... communication for the given audience Working knowledge of Voipmonitor, Wireshark, and Zendesk Technical aptitude...
documenting workflows steps. · Experience with a support ticketing system such as Zendesk. · Willingness to travel to client...
tools (e.g., Zendesk, HPSM, ServiceNow). Minimum of 1 year of experience with Google suite applications. 1 year...
or trust & safety teams. Proven success building, managing, and optimizing a Zendesk instance. Knowledge of legal...
, redesign, and automate workflows using tools such as Power Automate, Copilot Studio and Zendesk. Prototype and test digital...
Job Description About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative... technology and exceptional service. "Our Contact Center Center of Excellence (CoE) optimizes support platforms such as Zendesk...
/Dashboarding Experience with Zendesk, Assembled, Decagon and other customer support platforms Experience with workforce...
, scheduling ancillary & procedure appointments, uploading imaging and records, precertification for procedures, Zendesk requests...
robust pipelines, connecting platforms such as Airtable, Aspera, Jira, and Zendesk- Partner with data taxonomist who ensure...
like Postman, Zendesk, and FullStory for debugging and analysis. You’ve worked with non-technical customers in industrial...