Director, Finance Data Stewardship
in a decentralized environment Desired Characteristics: Experience with SAP Master Data Governance (MDG) and Zendesk Experience...
in a decentralized environment Desired Characteristics: Experience with SAP Master Data Governance (MDG) and Zendesk Experience...
in a decentralized environment Desired Characteristics: Experience with SAP Master Data Governance (MDG) and Zendesk Experience...
, and/or Zendesk ticket systems. Intune, JAMF, Mosyle, or any MDM platforms. Juniper or Meraki routing and switching. Okta, Entra...
and event-driven patterns, and robust automation workflows that coordinate actions across tools like Zendesk, Salesforce...., Salesforce, Zendesk) Systems & Architecture Track record designing end-to-end integration architectures across multiple...
systems, including NetSuite, Salesforce, Zone Billing, Zendesk, Planhat, Ramp, and Microsoft 365 Define and document systems...
, validation readiness) Experience with Emplifi, Salesforce, or Zendesk for case management and consumer care operations...
Management systems (e.g. Salesforce Service Cloud, Zendesk, Intercom) and integrated CTI (e.g. Zoom Contact Center, Aircall), WFM... (e.g. Calabrio, Zendesk) systems. Customer-first mindset, proactively driving improvements to the end-user and customer...
training Maintain accurate logging and tracking of all support requests in the Zendesk ticketing system, ensuring proper..., runbooks, and training materials Experience with ticketing systems such as Zendesk, including accurate logging, categorization...
development, compensation, and performance reviews Bachelor's degree Experience with various CRM systems (Zendesk, Salesforce...
AI agents, chatbots, or automation tools-ideally within Intercom, Zendesk, or similar platforms Think in terms of conversation...