office environment. 4. Preferred Experience with support tools or CRMs such as Zendesk or Salesforce. Experience writing...
architecture Experience working with ticketing systems (e.g., Zendesk, Jira) and knowledge bases Experience working...
and resolve inquiries that come in through Zendesk or email within established SLA’s. Actively lead or participate in projects... like Zendesk. Ability to quickly learn new software and help drive implementation and adoption across the company...
such as Zendesk or Jira Experience using a Client Relationship Management (CRM) software, HubSpot preferred Ability to set clear...
with Email Service Providers (ESPs), Salesforce, Zendesk, or equivalent enterprise platforms. Proven experience delivering high-impact...
, JIRA, Sumologic, Google Suite, Box, and Zendesk Additional Information What We Offer: Competitive compensation...
, feedback, and solutions through tools like Zendesk, calls, Zoom, and on-site interactions. Deliver personalized demos...
independently upon request or in support of independent initiatives Provides Tier 3 support via Zendesk helpdesk Required Skills...
best practices to ensure consistency across all locations Provide system and process support utilizing the Zendesk ticketing system...
. * Manage and optimize the ticketing system (Zendesk): Take full ownership of the Zendesk queue with strategic oversight...