and analytical engine for the Zendesk Partner business. This role is expected to drive the integrity, automation, and measurement... is for you. At Zendesk, Partners are a critical lever for new business growth. As we scale, we require dedicated operational expertise...
platforms e.g., Service Desk, Jira, Zendesk. Experience with ITAM platforms e.g., Lansweeper, PDQ, Fresh works Hands...-on experience with help desk software and ticketing systems like ServiceDesk, Jira, Zendesk, proprietary systems. Knowledge...
(Zendesk, Gorgias, Salesforce Service Cloud, etc.). Demonstrated ability to design and track customer service KPIs and drive...
/ Salesforce, Zendesk or Service Now Experience. Universal EPA 608 certification Trained in NFPA70E Physical Work Abilities...
enterprise SaaS applications, including Totango, Salesforce, and Zendesk. Defining data pipelines to write data with a high... degree of accuracy to enterprise SaaS applications such as Totango, Salesforce, and Zendesk. Developing semantic models...
-quality customer support outcomes. Proficiency with modern support platforms (e.g., Salesforce Service Cloud, Zendesk...
, or Zendesk. Familiarity with ITIL frameworks, incident management, and post-incident review processes. Bonus...
relationships, and operational budgets. Experience with CRM and service management systems (HubSpot, Zendesk, or equivalent...
management. Partner on tooling enhancements, particularly within Zendesk, Aircall (or other telephony systems), and internal.... Strong command of support tools such as Zendesk, Aircall, or comparable telephony/CRM platforms. Proven ability to lead teams toward...
, ZenDesk and Salesforce is a plus. About Olo Olo is a leading restaurant technology provider with ordering, payment...