, Zendesk, and phone. Categorize and prioritize customer inquiries. Write and update support documentation. Escalate complex... or Zendesk or similar tools Experience with Datadog or similar tools Familiarity with APIs, email infrastructure, DNS, HTML...
Job Description Location: San Francisco, CA (3 days in office) Job Summary Zendesk is built on a unique...’s what Zendesk is known for, and it’s why we're known as the intelligent heart of customer experience. We are seeking an ambitious...
ticketing systems such as FreshDesk or Zendesk Salary Range - $79,800 - $114,103 Powered by JazzHR...
support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs... experience. You are the focal point of a global team to major customers and a funnel for their input back to Zendesk. You bring...
are deriving value, are optimized for success, and are happily growing with Zendesk for the long term. A day in the life... You’ll work cross functionally with Zendesk Advocacy/Support, Sales, Renewals, Professional Services and more. You’ll...
a solution. In this role, you will interface with customers via Zendesk tickets, troubleshoot customer issues using internal...'s to improve internal and external processes. Responsibilities Respond to 10-12 customer tickets per day via Zendesk, meeting...
in a critical operation environment. Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service...
in English and Arabic languages Skill with various workflow tools: JIRA, SQL, SalesForce, Google Apps, Zendesk Bachelor...
that really make a difference. Our current CRM is Zendesk, used for voice, email, and messaging-based support, and we plan... role provides technical understanding and support for Rover's CRM tools - specifically Zendesk and associated applications...
. Experience with Intercom or Zendesk B2B SaaS experience is a plus! A proactive, empathetic approach to customer service...