and reactive public conversations in a live game service environment Ability to use Zendesk, Salesforce, or equivalent ticketing...
of these platforms such as Zendesk, they demonstrate the ability to think critically, problem solve, support various... development of scalable, customer-centric solutions within Zendesk and other digital tools by leading platform optimization...
: JIRA, SQL, SalesForce, Google Apps, Zendesk. Bachelor’s or Graduate degree, preferably in Computer Science, Information...
tools like Zendesk, Freshdesk, Jira, and monitoring platforms. Desired Skills & Experience Basic scripting or programming...
in video analytics (e.g., object detection, motion tracking). Proficiency in support tools like Zendesk, Freshdesk, Jira...
of all Windows and Apple computers/devices and ensuring business-critical applications (like Salesforce and Zendesk) perform...
experience in system administration and process optimization, ideally with tools like Zendesk, Jira, Asana, and Zapier...
or authoring tool (Zendesk Guide, MadCap Flare, Loopio, etc.). Knowledge of current technical writing methods, trends...
and external interactions. Familiarity with customer service software, CRM systems, and analytics tools (Zendesk proficiency...
, hardware, software, and networks. Familiarity with helpdesk tools and ticketing systems (e.g., Zendesk, ServiceNow, Jira...