/ routing / firewalls / wireless Ticketing system experience (JIRA, Zendesk, ServiceNow) Professional Skills A pleasant...
Job Description Zendesk is the industry-leading, AI-driven customer experience platform with an unwavering focus... on customer obsession and success. The Zendesk customer experience (CX) organization is at the heart of continuously championing...
documenting workflows steps. · Experience with a support ticketing system such as Zendesk. · Willingness to travel to client...
-skill support and back-office organization supporting the Zendesk Enterprise. This leader converts strategy into execution...;maintain budget awareness. Key tools and environment WFM: Playvox and Zendesk WFM QA: Zendesk QA Analytics/BI: Tableau...
integrations Experience with CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow or Zendesk) Existing knowledge...
. Familiarity with CX or CRM systems such as Zendesk, Salesforce, or Intercom. Experience within streaming, media, or large-scale...
managing enterprise chatbot platforms (Moveworks, IBM Watson, Microsoft Copilot, Zendesk Answer Bot, etc.). Hands-on expertise...
(Slack/Teams) Experience with Retool, Zendesk, or similar internal tooling for support and operations Programming...
and unstructured content Experience with tools like Salesforce, Zendesk, or similar operational platforms Track record of measuring...
(Slack/Teams) Experience with Retool, Zendesk, or similar internal tooling for support and operations Programming...