Insurance Service Manager
: Hands-on experience with modern service and insurance platforms. Google: Gemini AI CRM/Service: Zendesk Data/BI...
: Hands-on experience with modern service and insurance platforms. Google: Gemini AI CRM/Service: Zendesk Data/BI...
: Hands-on experience with modern service and insurance platforms. Google: Gemini AI CRM/Service: Zendesk Data/BI...
: Hands-on experience with modern service and insurance platforms. Google: Gemini AI CRM/Service: Zendesk Data/BI...
. Strong experience with Zendesk and/or Salesforce strongly preferred. Certified Salesforce Administrator a plus. You are familiar...
working with customer service tool data sets (e.g., Zendesk) Hands-on experience running A/B tests and experiment design...
. RESPONSIBILITIES Lead the configuration and governance of our CX tools, primarily Zendesk. Drive onboarding and adoption of new... AI capabilities in partnership with Zendesk's AI team and internal Rockstar CX stakeholders. Analyze customer experience data...
. Experience with Shopify system, Zendesk, Loop and other CS tools Customer-first mindset. Experience with international...
solutions such as Salesforce or Zendesk to incorporate customer service data into workforce planning strategies Experience...
like Zendesk, macros, automations, and chatbots to streamline operations - optimizing for efficiency without losing the human touch...
Nice to Haves Workato Expertise/Certifications Hands-on Zendesk experience (macros, triggers, custom objects...