like Zoom, Dropbox and Zendesk Familiarity with database software like Snowflake, SmartSheets and AirTable Worked with Digital...
with ticketing systems (e.g., Zendesk, Jira) and knowledge bases Must have excellent verbal and written communication skills...
and final signoff Research and respond ZenDesk tickets to ensure tickets are assigned, followed up, then resolved timely...
analyses, and author pipelines via SQL-based ETL frameworks Improve the hygiene and usability of operational data (Zendesk...
all company channels (Zendesk, Outlook, Teams, etc). Other customer care-related support duties as assigned Must Haves...
with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar). $58,000 - $63,000 a year...
Teams, and Word. Responsibilities: Responds to a variety of benefit inquiries in a timely manner through email and Zendesk...
environments. Experience with omnichannel tools (Zendesk, Intercom, LiveChat). Knowledge of CRM systems, back-office platforms...
Service Desk, ZenDesk or similar tools) Bachelor's degree in Computer Science, Information Technology or other related fields...
explanations for diverse audiences. Familiarity with ticketing systems (e.g., Zendesk, Jira) and knowledge base tools (e.g...