. Ensure effective utilization of ITSM tools such as Zendesk or ServiceNow. Lead major incident response efforts, coordinating... with ITSM tools such as Zendesk, ServiceNow, or equivalent Strong understanding of ITIL frameworks and best practices...
in our Minneapolis office, 2 days remote Required Qualifications Experience with support platforms a plus (Intercom, Zendesk...
SPIFF, Zendesk, and Rocketlane - is required Compensation Our national target base salary range...
. Working experience in EMR, Zendesk, pharmacy management system and other complaint management software. Our Benefits (there...
or dealership experience Hands-on knowledge of support platforms like Zendesk, ServiceNow, or Salesforce for tracking, prioritizing...
document and update client records, support notes, and interactions in Salesforce, ZenDesk, Dialpad, and Confluence. Mediate... objectives. Documentation Accuracy: Timely and accurate updates within Salesforce and ZenDesk. Required Skills & Experience...
of ITSM platforms such as ServiceNow, Zendesk, Jira Service Management, or equivalent tools. Drive continuous improvement... such as ServiceNow, Zendesk, Jira Service Management, or equivalent. Experience coordinating cross-functional technical teams...
) and other common SaaS tools such as Jira, CSI, SFDC and Zendesk. Practical exposure to evaluating the transparency, explainability...
. Working experience in EMR, Zendesk, pharmacy management system and other complaint management software. Our Benefits (there...
from customers to offer support. Answer support tickets to help customers and free trials using Zendesk. Educate customers...