, or operations Previous experience in real estate a plus Previous experience working with enterprise technology (Zendesk...
. Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.)....
-paced environment Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk, or ServiceNow (ServiceNow...
operations, or the college athletic recruiting landscape is a plus Familiarity with tools like Zendesk, Salesforce...
. Handle escalated billing tasks. We could be a match if: Basic knowledge of Zendesk and familiarity with similar tools...
to stakeholders Manage support ticket triage through Zendesk, ensuring timely resolution and stakeholder satisfaction...
, and cloud telephony integrations Experience with CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow or Zendesk...
). Experience with Knowledge Management platforms (e.g., Confluence, Zendesk, Salesforce Knowledge). Familiarity with customer...
, integrations, or system architecture Experience working with ticketing systems (e.g., Zendesk, Jira) and knowledge bases...
analyses, and author pipelines via SQL-based ETL frameworks Improve the hygiene and usability of operational data (Zendesk...