with Zendesk, JIRA, Talkdesk or related tools Certified Employee Benefits Specialist (CEBS) and/or (certified benefits...
data from CX platforms (including Gainsight and AskNicely), product usage, support (Zendesk), and commercial systems...
, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat, Co-Pilot/ Claude Are you ready to become an Absorber...
across the CX team Manage content intake and publishing through Zendesk/Jira, with 24-hour turnaround on high-impact updates... and genuine curiosity to keep learning Hands-on experience with Zendesk Guide Enough understanding of system architecture...
usage, support (Zendesk), and commercial systems to surface meaningful patterns. Translating those patterns into clear...
At least 1 year of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow) Preferred Qualifications...
including: Microsoft 365 YardiOne MRI 8x8 Work SAP Concur Meraki Dashboard Zendesk Work with business users... Business Applications YardiOne MRI 8x8 Work SAP Concur Zendesk Automation PowerShell Python This role is exempt...
, decision-making, and communication skills. Experience with CRM, fraud detection, and data analysis tools (e.g., Zendesk... tools (e.g., Zendesk, Salesforce, FNI) and fraud detection platforms (e.g., Alloy, SentiLink, Socure). Knowledge of fraud...
platforms, ideally Kustomer, Salesforce, Zendesk or similar customer support systems Technical aptitude with experience...
Starting Wage: $20.00-$25.00/hr DOE, with upside for Zendesk and eCommerce consumer care experience Schedule: Monday..., and continuously elevate the customer experience. You have Zendesk experience and Looker is a plus. Escalation Capable When things...