. Lead the strategy and execution of support technology platforms, including Zendesk, Netomi, and integrated AI/ML solutions... of Zendesk, Netomi, or equivalent AI-enabled support technologies. Demonstrated experience leading offshore teams and managing...
. This is a full-time position based remotely in the East Coast time zone of the United States. Technologies You'll Use Zendesk... under pressure, and take ownership of outcomes. Bonus Skills Experience with Zendesk, SupportLogic, or Jira. Experience...
. This is a full-time position based remotely in the East Coast time zone of the United States. Technologies You'll Use Zendesk... under pressure, and take ownership of outcomes. Bonus Skills Experience with Zendesk, SupportLogic, or Jira. Experience...
. This is a full-time position based remotely in the East Coast time zone of the United States. Technologies You'll Use Zendesk... under pressure, and take ownership of outcomes. Bonus Skills Experience with Zendesk, SupportLogic, or Jira. Experience...
, or Zendesk. Familiarity with ITIL frameworks, incident management, and post-incident review processes. Bonus...
. This is a full-time position based remotely in the East Coast time zone of the United States. Technologies You'll Use Zendesk... under pressure, and take ownership of outcomes. Bonus Skills Experience with Zendesk, SupportLogic, or Jira. Experience...
methodology certifications Proficient in Showpad, JIRA, Confluence, Zendesk, Tableau, or similar tools Proficient in support...
. This is a full-time position based remotely in the East Coast time zone of the United States. Technologies You'll Use Zendesk... under pressure, and take ownership of outcomes. Bonus Skills Experience with Zendesk, SupportLogic, or Jira. Experience...
of Google Suite, Zendesk, and Shopify is a plus Previous experience in Quality Control Previous experience in fulfillment...
), and shared inbox ticketing systems (Zendesk/Front) into a proprietary software stack. Experience in hybrid businesses...