where needed. Responsibilities: Using Zendesk to manage incoming customer calls and inquiries Placing wholesale orders and creating invoices..., offering samples Performing data entry and data management via Zendesk, QuickBooks and Zoey to track relationship history...
like Zendesk, Intercom, Salesforce, or similar systems, and can effectively manage workflows to improve response times. Are self...
escalation and information flow within the IT Operations team. Provide data and reports on KPIs and trends using Zendesk ITSM...
with ticketing systems (e.g., Zendesk, Jira) and customer support analytics tools. Preferred Qualifications: - Strong analytical...
using multiple software platforms and web-based applications;experience with Zendesk or similar ticketing systems...
. Provide data and reports on KPIs and trends using Zendesk ITSM on a weekly, monthly, and as-needed basis. Responsible...
like SAP SuccesFactors, SAP Concur, Zendesk Ability to build and communicate architecture leveraging modeling tools like Visio...
in a leadership or management capacity within a SaaS or global tech company. Strong proficiency in Jira, Zendesk, monday...
-stack cloud-managed solutions strongly preferred. Strong knowledge of ticket management systems such as Zendesk...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...