(Word, Excel, Outlook), Google Suite and CMMS. Preferred Qualifications Corrigo, MCIM / Salesforce, Zendesk or Service...
Engine, Zendesk, Sendoso, etc. #LI-DA1...
, you will provide direct support over the phone, via e-mail, and through our Zendesk support platform, providing customer solutions... to customers on payment-related requests via Zendesk tickets, email, and phone. Prioritize requests based on severity and urgency...
/ Salesforce, Zendesk or Service Now Experience. Universal EPA 608 certification Trained in NFPA70E Physical Work Abilities...
. Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk. ITIL Foundations: Understanding of incident...
like Salesforce, Netsuite, Marketo, Zendesk, etc. You are a self-starter and continuously gather and synthesize high-impact needs...
educational content or contributing to knowledge bases (Zendesk Help Center articles, job aids, short explainer videos, FAQ docs...
and people;excellent organization, writing, and stakeholder communication. Systems: Familiarity with Rippling, Zendesk...
) Experience with CRM system / Hubspot / ZenDesk preferrable Experience/Interest in software, API’s, HTML Experience in Zendesk...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...