, and order processing Maintaining accurate records of customer interactions using Zendesk Collaborate with team members... and team-oriented mindset Previous customer service experience preferred, but not required Experience with Zendesk or similar...
and technical problems Manage and respond to support tickets through Zendesk help desk platform Document issues, solutions... of experience in IT operations or a related field Experience with help desk ticketing systems (Zendesk preferred) Basic...
Engine, Zendesk, Sendoso, etc. #LI-DA1...
management tools such as JIRA, Confluence, Asana, Zendesk etc. Excellent communication and stakeholder management skills...
like SCCM, TeamViewer, or similar. Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk. ITIL...
efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite...
such as Autotask PSA, ServiceNow, or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS...
call volumes efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor...
efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite...
with multiple systems and/or case tools such as Salesforce, Zendesk, Jira, etc. ⦁ Strong understanding of tax filing systems...