Service Technician / 1st Shift
following: Handling customer communication via claim handling systems such as Zendesk, emails with customers, and phone calls...
following: Handling customer communication via claim handling systems such as Zendesk, emails with customers, and phone calls...
platforms such as Salesforce, Outreach, Salesloft, Apollo, Zendesk, or similar tools, or the ability to quickly learn new...
of customer service/support experience preferred. Experience with Zendesk or similar support ticketing tools. Proficiency...
to identify root causes Guide users step-by-step through solutions Use help desk and remote support tools (e.g. Zendesk... with JSON / XML Basic HTML/CSS (e.g. embedding into web interfaces) Experience with help desk platforms (e.g. Zendesk...
. Experience leading IT service management and help desk operations, with familiarity using Zendesk or similar ticketing platforms...
/partner tools (e.g., ServiceNow, Zendesk, Jira) Deep knowledge of integration patterns (API-led, event-driven), API design...
with support tools (e.g., Zendesk, Salesforce, Intercom) is a plus Benefits: Compensation - We offer a competitive salary...
with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...
such as Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk. We protect our customers...
with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...