to design, build, and run the technology that powers their operations. We work across the partner ecosystem — Zendesk, Zoom CX... in at least one core platform in our partner ecosystem (Zendesk, Zoom CX, Workato, Observe.ai) and strong working familiarity with the...
, and troubleshooting workflows Experience building or managing a ticket intake and SLA system, using tools such as Jira, Zendesk, Monday...
implementation, the client relationship, and the outcome. Design and build solutions across the partner ecosystem (Zendesk, Zoom CX... implementations, not just supported them. Hands-on experience with CX platforms (Zendesk, Zoom Contact Center, or similar...
competing client demands Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system...
and interpreting court records (criminal & civil) Completing and updating cases in Zendesk ticketing system Fulfilling orders...
where needed Experience working with Zendesk, JIRA, Google applications, Office and other industry standard applications...
competing client demands Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system...
competing client demands Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system...
, and Active Directory. Knowledge of ticketing systems such as ServiceNow, Jira, or Zendesk. Basic knowledge of scripting...
competing client demands Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system...