, Zendesk requests, bump list, answering calls, and charge entry admin pool messages. All duties and patient interaction...
or trust & safety teams. Proven success building, managing, and optimizing a Zendesk instance. Knowledge of legal...
, office hours, and Zendesk, ensuring customer success at every touchpoint Education and Engagement: Educate customers on new... and adoption Tool Proficiency: Experience with customer success platforms such as Zendesk, Salesforce, Catalyst, and Tableau...
, redesign, and automate workflows using tools such as Power Automate, Copilot Studio and Zendesk. Prototype and test digital...
such as ServiceNow, Zendesk, or Remedy. Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook, OneNote) and collaboration...
and ability to use communication templates Complete full runbook, PagerDuty, and Zendesk workflow training Shadow two full...
analytics and BI/Dashboarding Experience with Zendesk, Assembled, Decagon and other customer support platforms Experience...
/Dashboarding Experience with Zendesk, Assembled, Decagon and other customer support platforms Experience with workforce...
robust pipelines, connecting platforms such as Airtable, Aspera, Jira, and Zendesk- Partner with data taxonomist who ensure...
like Postman, Zendesk, and FullStory for debugging and analysis. You’ve worked with non-technical customers in industrial...