Technical Customer Support Representative
Platforms: Experience working within industry-standard service desk platforms (such as Zendesk, Salesforce Service Cloud...
Platforms: Experience working within industry-standard service desk platforms (such as Zendesk, Salesforce Service Cloud...
with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...
with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...
/partner tools (e.g., ServiceNow, Zendesk, Jira) Deep knowledge of integration patterns (API-led, event-driven), API design...
would be highly advantageous, along with familiarity with platforms such as Zendesk, Planhat and NetSuite. Why Apply? This role...
(e.g., Zendesk, Jira) Strong customer service orientation with excellent verbal and written communication skills Ability...
such as Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk. We protect our customers...
with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...
of customer service/support experience preferred. Experience with Zendesk or similar support ticketing tools. Proficiency...
. Experience leading IT service management and help desk operations, with familiarity using Zendesk or similar ticketing platforms...