to identify root causes Guide users step-by-step through solutions Use help desk and remote support tools (e.g. Zendesk... with JSON / XML Basic HTML/CSS (e.g. embedding into web interfaces) Experience with help desk platforms (e.g. Zendesk...
platforms such as Salesforce, Outreach, Salesloft, Apollo, Zendesk, or similar tools, or the ability to quickly learn new...
with support tools (e.g., Zendesk, Salesforce, Intercom) is a plus Benefits: Compensation - We offer a competitive salary...
with a CRM platform (e.g., Zendesk, Salesforce, Richpanel, or similar). Familiarity with Shopify or e-commerce platforms. Quick...
with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...
., ServiceNow, JIRA, Zendesk). • Excellent problem-solving skills and the ability to troubleshoot complex technical issues...
and labor planning You have proven experience with CRM applications (Zendesk, Gladly, Kustomer, etc.) and leveraging technology...
or New York City. RESPONSIBILITIES Serve as a primary point of contact for customer inquiries via Zendesk (& Zoom calls... software support. Zendesk, Jira, Salesforce, API debugging tools, Browser Dev Tools. Experience supporting enterprise-level...
Docs Suite Experience with CRM systems (e.g., Hubspot, Zendesk, Salesforce Employee Benefits (after a waiting period...
in using online ticketing system (Zendesk helpful) for recording and managing IT related environments. Basic troubleshooting...