University Grad | Customer Experience Agent
environment where processes evolve quickly Experience with Zendesk or other customer support platforms For candidates located...
environment where processes evolve quickly Experience with Zendesk or other customer support platforms For candidates located...
center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual...
and patch management of voice products. ·Managing Helpdesk Tickets of Telecom related issues using Zendesk. ·Configuring new... ·Ability to document work activities into meaningful incidents or tasks in the Zendesk system. ·Performs all duties...
managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support... pushing to use AI to automate workflows end-to-end, reducing manual toil and standardizing patterns across Retool, Zendesk...
under pressure. Familiarity with live chat software (e.g., Intercom, Zendesk Chat, Tidio, LiveChat, Crisp, or similar). Basic...
managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support... pushing to use AI to automate workflows end-to-end, reducing manual toil and standardizing patterns across Retool, Zendesk...
maintaining ARR of 3M+ including contract values over 100K Experience with support tools and platforms like HubSpot, Zendesk...
under pressure. Familiarity with chat support software (e.g., Zendesk Chat, Intercom, LiveChat, Tidio, Crisp). Basic computer...
, Zendesk, and other SaaS applications. Oversee technology vendor management, including security control, relationship...
commerce. Familiarity with CRM and ticketing systems (e.g., Salesforce, ServiceNow, Zendesk). Exposure to GenAI applications...