or similar platforms) Experience managing a support ticket queue in JIRA, Zendesk, or a similar system. The hiring range...
center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual...
environment where processes evolve quickly Experience with Zendesk or other customer support platforms For candidates located...
managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support... pushing to use AI to automate workflows end-to-end, reducing manual toil and standardizing patterns across Retool, Zendesk...
and patch management of voice products. ·Managing Helpdesk Tickets of Telecom related issues using Zendesk. ·Configuring new... ·Ability to document work activities into meaningful incidents or tasks in the Zendesk system. ·Performs all duties...
, Zendesk, and other SaaS applications. Oversee technology vendor management, including security control, relationship...
managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support... pushing to use AI to automate workflows end-to-end, reducing manual toil and standardizing patterns across Retool, Zendesk...
under pressure. Familiarity with live chat software (e.g., Intercom, Zendesk Chat, Tidio, LiveChat, Crisp, or similar). Basic...
maintaining ARR of 3M+ including contract values over 100K Experience with support tools and platforms like HubSpot, Zendesk...
environment where processes evolve quickly Experience with Zendesk or other customer support platforms For candidates located...