App Support Specialist
in a queue-based environment (ServiceNow, Jira, Zendesk, or similar) Solid troubleshooting instincts and a customer-first...
in a queue-based environment (ServiceNow, Jira, Zendesk, or similar) Solid troubleshooting instincts and a customer-first...
tools such as Zendesk and data or reporting tools such as Looker. Exceptional cross-functional communicator with the...
onboardings without dropping the ball Familiarity with CRM and helpdesk tools: Zendesk, Freshdesk, HubSpot, Salesforce Eligible...
Manager) — enrollment, compliance, and device reset/imaging — A must Experience with a ticketing/ITSM system (Zendesk...
Monitors queues for new case assignments using tools such as Salesforce.com and Zendesk. Utilize Salesforce.com application...
with ticketing systems such as Jira, Zendesk, or similar platforms. Experience supporting SaaS, technology, or service-based...
Manager) — enrollment, compliance, and device reset/imaging — A must Experience with a ticketing/ITSM system (Zendesk...
;Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability to thrive in a dynamic...
such as ServiceNow, Zendesk, Jira, or Okta preferred · Experience in supporting PCs and Windows OS in a commercial or enterprise...
and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process...