to schedule including scheduled breaks. Must be proficient in MS Word, MS Excel, Outlook, Zendesk experience is a plus. Ability...
and escalate effectively to engineering teams or vendors. Familiarity with collaborative ticketing tools (e.g., Zendesk...
with ticketing systems (e.g., ServiceNow, Zendesk, JIRA) is highly preferred. Strong organizational skills, with the ability...
each week to connect and build as a team. Technologies You'll Use Jira, Google Workspace, Slack, Zendesk, Salesforce, Looker...
each week to connect and build as a team. Technologies You'll Use Jira, Google Workspace, Slack, Zendesk, Salesforce, Looker...
throughout the customer journey including HubSpot, Salesforce, and Zendesk. Beyond infrastructure, we help companies establish..., etc.) Knowledge of Google Analytics, Salesforce, HubSpot, and/or Zendesk Comfort working in non-hierarchical, diverse work...
with support platforms (Intercom, Zendesk, Salesforce Service Cloud, or similar), workflow automation tools. Excellent...
managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support... pushing to use AI to automate workflows end-to-end, reducing manual toil and standardizing patterns across Retool, Zendesk...
will interact with customers through the Zendesk® support platform, implement best practices, and ensure that customer tickets... environment. Desired: Zendesk, Jira, Chat Support, Experience in K-12 education and special education Working Conditions...
and effectively. Much of our work involves managing the Retool platform, building custom tooling on top of platforms like Zendesk... and standardizing patterns across Retool, Zendesk, and our internal APIs. What You'll Do Design and build full-stack internal...