: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using...
implementation, the client relationship, and the outcome. Design and build solutions across the partner ecosystem (Zendesk, Zoom CX... implementations, not just supported them. Hands-on experience with CX platforms (Zendesk, Zoom Contact Center, or similar...
, and troubleshooting workflows Experience building or managing a ticket intake and SLA system, using tools such as Jira, Zendesk, Monday...
to design, build, and run the technology that powers their operations. We work across the partner ecosystem — Zendesk, Zoom CX... in at least one core platform in our partner ecosystem (Zendesk, Zoom CX, Workato, Observe.ai) and strong working familiarity with the...
such as ServiceNow, Zendesk, Jira, or Okta preferred · Experience in supporting PCs and Windows OS in a commercial or enterprise...
or Zendesk for support ticketing and tracking. Technical certifications (e.g., AWS Certified Solutions Architect) or experience...
competing client demands Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system...
competing client demands Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system...
where needed Experience working with Zendesk, JIRA, Google applications, Office and other industry standard applications...
, Rippling, Zendesk, helping internal customers with their setup (helpdesk), and dive deep into K8s and Go + Temporal...