Staffing Coordinator (Full-time Contract, 10 am-6 pm or 11 am-7 pm Eastern time Mon-Fri)
;customer service complaints Use technology to assign clients to the appropriate clinicians Use a ZenDesk ticketing system...
;customer service complaints Use technology to assign clients to the appropriate clinicians Use a ZenDesk ticketing system...
Management (ITSM) principles (e.g., ITIL Foundation). Experience with helpdesk software (e.g., Zendesk, Jira Service Management...
experience. Advanced knowledge of CRM tools (i.e., Zendesk) People leader with an eye toward development. Big ideas thinker...
Zendesk ticketing system, and maintains records and related problem documentation. Review, solve and close IT support tickets...
communication, problem-solving, and stakeholder management skills. Proficiency with tools such as Zendesk, Jira, Salesforce Service...
, Zendesk, etc.) · Excellent communication and customer service skills Desired Skills & Experience · Basic knowledge...
, HubSpot, Zendesk, and others), ensure seamless data flow across functions, and build the automation, insights...: Salesforce, HubSpot, Zendesk, and related tools. Architect and maintain integrations across systems to ensure clean, accurate...
., Zendesk) and IVRs Support experience in the health, beauty, and wellness industries Prior save and retention experience...
, HubSpot, Zendesk, and others), ensure seamless data flow across functions, and build the automation, insights...: Salesforce, HubSpot, Zendesk, and related tools. Architect and maintain integrations across systems to ensure clean, accurate...
communities strongly preferred. Previous familiarity with CRM or client management systems (e.g., Zendesk, Salesforce...