and reports to student records within EdPlan. Identifies and submits tickets to ZenDesk to resolve student EdPlan and file...
center platforms such as Five9, Verint, Zendesk, Salesforce, or similar systems. Experience with voice, chat, text...
like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management: Proficiency...
, resolutions, and ticket updates accurately within support systems (Zendesk, Jira, etc.). Communicate clearly with internal teams... such as Jira, Zendesk, and ServiceNow. Experience with Salesforce is a plus. Familiarity with SQL for querying...
-based support, Zendesk, Jira, Confluence, ServiceNow, or similar intake, workflow, and ticketing platforms. Understanding...
and work with sales manager in inputting information into our customer database. (Learning Zendesk CRM) - Learn products...
management systems (e.g., ServiceNow, Jira, Zendesk). Experience supporting event logistics, training programs, or workshop...
center platforms such as Five9, Verint, Zendesk, Salesforce, or similar systems. Experience with voice, chat, text...
to candidates anywhere in the United States. What You Will Do Handle incoming support tickets through tools like Zendesk, Jira... Hands-on experience with Windows and macOS Familiarity with at least one ticketing system (Zendesk, Jira, or ServiceNow...
center platforms such as Five9, Verint, Zendesk, Salesforce, or similar systems. Experience with voice, chat, text...