Cyber Incident Manager
Future, ThreatConnect, MISP Ticketing Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident...
Future, ThreatConnect, MISP Ticketing Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident...
to extract data from a wide-variety enterprise SaaS applications, including Salesforce and Zendesk. One time migration...
Future, ThreatConnect, MISP Ticketing Systems: ZenDesk, ServiceNow, Jira, Remedy * Framework Proficiency: Incident...
. You create the content that makes Zendesk, Intercom, and Sierra displacement happen. 'Your dashboard is lying to you' isn't...
Office/365) including ZenDesk, ServiceNow and Wrike. Strong proficiency with data analysis using SQL and Excel...
, SalesForce, BMC Remedy, Zendesk, FreshService, or equivalent). · Strong proficiency in Java 17, Spring Boot 3.x, Spring...
subscription metrics, cohort analysis, and billing systems. Proficiency with Zendesk or similar customer support platforms...
(ServiceNow, Jira Service Management, Freshservice, Zendesk, Autotask, Connectwise or similar) and an understanding of SLAs...
. You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent... integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms Bring...
with knowledge platforms (e.g., Guru, Notion, Zendesk, CMS tools) and an understanding of their limitations. Expertise in taxonomy...