MSP Level 2 Technician
such as Autotask PSA or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs...
such as Autotask PSA or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs...
Integration Development Develop, configure, and maintain CRM integrations with Salesforce, ServiceNow, Zendesk, and internal... monitoring features Demonstrated ability to integrate CCaaS platforms with Salesforce, ServiceNow, Zendesk, and/or homegrown CRM...
program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk..., Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer...
of ticketing systems (e.g., Zendesk, HubSpot) Project or change management experience Customer-focused mindset with strong...
Security: Dependabot, Snyk, SAST/SCA scanners Infrastructure: GCP, Kubernetes Collaboration: Linear, Slack, Zendesk...
environment[/li][li indent=0 align=left]Knowledge of customer support software (e.g., Zendesk, Freshdesk)[/li][li indent=0 align...
Security: Dependabot, Snyk, SAST/SCA scanners Infrastructure: GCP, Kubernetes Collaboration: Linear, Slack, Zendesk...
Security: Dependabot, Snyk, SAST/SCA scanners Infrastructure: GCP, Kubernetes Collaboration: Linear, Slack, Zendesk...
an enrollment decision;resolve customer and learner inquiries via email through our ticketing system (Zendesk);work... decision;resolve customer and learner inquiries via email through our ticketing system (Zendesk);work collaboratively...
Security: Dependabot, Snyk, SAST/SCA scanners Infrastructure: GCP, Kubernetes Collaboration: Linear, Slack, Zendesk...